Wat is the importance of "QUALITY" in Hospital.?
Is it just a department a hospital should have?
The answer is- Without a proper Quality department a Hospital can never set its Benchmark..
The meaning of Quality varies according to the industry needs. In case of Hospitals, the defination of Quality is -
The Cycle of Quality in Health Care
So Quality service delivered should be 100%---- QCI- Quality Council of India is responsible for the Quality Control in India
Is it just a department a hospital should have?
The answer is- Without a proper Quality department a Hospital can never set its Benchmark..
The meaning of Quality varies according to the industry needs. In case of Hospitals, the defination of Quality is -
- For Patients- Quality means being treated with Empathy, Care, Respect, & Concern.
- For Professionals: Quality means delivering the most advanced knowledge in& medical, scientific skills to save patients.
- For Medical Audit: Quality means having the best achievable outcome.
The Cycle of Quality in Health Care
- Improvement in Quality.
- Increase in patient satisfaction----Word of Mouth----- More Patients---More Revenue earning
- Decrease in Error-------Decrease in Cost Rework-- More surplus generated
- Recruitment more quality manpower & purchase.
So Quality service delivered should be 100%---- QCI- Quality Council of India is responsible for the Quality Control in India
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